Trimax Americas is now operating under its original legacy brand Data Glove. Learn More
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Contact Center Solution For Premier Telecom Service Provider

  • Posted by dataglove
  • On September 30, 2020
  • 0
Contact Center Solution For Premier Telecom Service Provider The customer was facing challenges with: Processing multiple workflows used by the agents. Long delays in handling calls caused by switching between multiple systems. Errors due to updating information manually. Silos pertaining to different systems were causing bottlenecks. Issues related to data quality and overall customer satisfaction. […]
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Federal Dept Of Transportation Crime Enforcement And Anti-Terrorism

  • Posted by dataglove
  • On September 30, 2020
  • 0
Federal Dept Of Transportation Crime Enforcement And Anti-Terrorism The customer was facing challenges with: Reading and transforming sensor data (~40PetaByte) (license plate reading (100/sec), monitoring ~30K CCTV cameras around the five boroughs, Radioactive and chemical, shot spotter). Processing time sensitive data in the near-real time that was required. Collecting and processing criminal and terrorist suspects […]
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Major Telecommunications, Entertainment and media company in the USA

  • Posted by dataglove
  • On September 30, 2020
  • 0
Major Telecommunications, Entertainment and media company in the USA Mercury is the internal name for a massive Data Warehouse. The need for this warehouse arose due to a number of legacy systems with redundant and inconsistent data that were no longer able to provide accurate information, at the customer level. Client management wanted to streamline […]

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